the Role and Performance Effectiveness of Professional Secretaries in Selected Government Metropolis

the Role and Performance Effectiveness of Professional Secretaries in Selected Government Metropolis. A Study of Three Selected Government Parastatals

2.1     Review of Literature

The literature of the study is going to be received along the following head.

  • What is a professional secretary
  • Appraisal of the definition
  • Definition of secretary
  • The role of the secretaries in Government houses.
  • Qualities of a secretary.
  • List of professional performance effectiveness.

2:1    What is a Professional Secretary

Millerson (1994) defined profession as higher non manuals occupation with both subjectivity and objectivity recognized occupational status, possessing a well-defined of study or concern and providing a definite service occupation.

Hornby (1995) defined profession as a paid occupation thya6 requires advanced education and training.

  • Appraisal of the Definition

On the basis of the above definition, easily say before any occupation attains professional status, it must first and foremost involve posses a well definite service to whoever that desired it after which the professional must have been well nurtured in training and education.

The stimulating issue for this study is find out how far those individuals in the secretarial profession today  are carrying out the supposed professional performance effectiveness in order to enhance their professional competencies and therefore make their impact to be felt in the society. [Read more…]