Survey of Training Opportunities Available To Professional Secretaries

Survey of Training Opportunities Available To Professional Secretaries in First Atlantic Banks Plc and Oceanic Bank Plc Okpara Avenue, Enugu

TABLE OF CONTENT

Introduction

  • Background to the study
  • Statement of problem
  • Purpose of study
  • Delimitation of the study
  • Significance of the study
  • Research questions
  • Assumptions of the study
  • Definition of terms

CHAPTER TWO

Review of related literature

  • Definition of profession
  • Appraisal of the definition
  • Definition of a secretary
  • The role of professional secretaries in government parastatals in Enugu state
  • Definition of training
  • Identification of training programme taken up by secretaries
  • Historical development of banking sector in Nigeria
  • Duties and business attributes of a professional secretary

CHAPTER THREE

Methodology

  • Design of study
  • Areas of study
  • Population of study
  • Sample and sampling technique
  • Instrument used for collection of data
  • Method of administration and collection of data
  • Method of analysis
  • Validity and research instrument

CHAPTER FOUR

Data presentation and analysis

CHAPTER FIVE

Summary of findings

  • conclusion
  • recommendations
  • limitation of study

Appendixes

Questionnaires

Bibliography [Read more…]

A Survey of Roles and Performance Effectively of Secretaries in Modern Communication Industries

A Survey of Roles and Performance Effectively of Secretaries in Modern Communication Industries In Enugu Urban

The Effects on the Performance of Secretaries

Vantus (1989:12) stated that training and development are essential motivational tools in organization but secretaries do not receive such from their employers.  He summarized the management perception about secretaries which accounted for their non-involvement in training and development programmes scheme as follow;

(a)     Many manager view external training programmes as been too expensive for secretarial employees.  Some writers were of the view that the effective preparation of the secretaries in Nigeria has not had bright beginning, very few organized institutions for training secretaries exist in the country.  Lack of opportunities and insufficient motivation often lead to occupational mobilities that is, work for another.  If secretaries are well motivated, they would have top  satisfaction and consequently achieve the desired goals and objectives of the company [Read more…]